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| Customer Service |
Copyright 2006-08 Amputee Supplies, Inc. and its licensors. products and company names herein may be the trademarks of their respective owners. All rights reserved. The contents of this site are not intended to diagnose or treat any health problem or disease. See your health professional for specific medical advice and assistance in purchasing any product found on this site. Neither AmputeeSupplies.com or any of its affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this website. For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. AmputeeSupplies.com is not responsible for manufacturer price changes, which may occur at any time without notice. The product images on this web site may not exactly reflect the product you receive. Design revisions and color variations may exist.
Step 1:
Before returning anything, you must first obtain a Returned Merchandise Authorization
(RMA) number. An RMA number can be obtained by completing the form below. It is
important that the RMA number is clearly written on the outside of the box. Packages
received without an RMA number will be returned to you.
Step 2:
Some non-defective products may be returned for credit or exchange. If you paid for the
purchase with a credit card or paypal, your account will be credited back the amount of
the purchase, less initial shipping fees, once the product has been received and is in
compliance with our Terms of Use. Those returns authorized by AmputeeSupplies.com
may be subject to a restocking fee, and must be completed within 30 days of the date
of order. Orders received after 30 days may be refunded as store credit for future
purchases.
Step 3:
On all product returns, you are responsible for arranging shipment of the product back
to the appropriate AmputeeSupplies.com returns address provided in a response
from our Returns Department email. DO NOT mail it to the address on your order's
packaging. You may use UPS, FedEx, or any other ground parcel carrier of your choice.
Step 4:
If you are returning an item that is defective or shipped in error by
AmputeeSupplies.com, we apologize for your inconvenience. We will reimburse you the
delivery costs and the cost to ship the product back to us. For any other return, you are
responsible for the original delivery costs and the return shipping expense. Read our
full policies Terms & Policies
Please complete the necessary
fields and hit the "submit" button
below. This is not an automated
process, but we will respond as
quickly as possible.
